Elder for Operations & IT Staff
Keep track of the infrastructure you’re responsible for, and get your own internal support requests handled — without hunting across spreadsheets.
Pain points
- Asset information scattered across spreadsheets, wikis, and tribal knowledge
- No single place to see what’s connected to what before making a change
- Internal support requests scattered across email and chat
How Elder helps
- Keep every server, service, and data store in one inventory — no more spreadsheets (Entities: Resource & Entity Tracking)
- See what else might break before you touch something (Relationships: Dependency Mapping & Hierarchy)
- Raise and track your own internal support requests in one place, with visibility into response time (Issues & Internal Support)
- Look up which network range or VLAN a machine sits in, without asking around (IP Address Management (IPAM))